Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Improvement

Showing 270 of 421

Appointment booking and selection change

Patient can’t see which site they are booking the appointment until when they select the date. To solve this patient should be able to select the site first and then the appointment date and time going forward booking.
about 1 year ago in Improvement / New feature 0 Gathering interest

Ability to send messages directly from PATCHS toolbar

As a PATCHS practice staff user I would like to be able to enter messages directly into a text box opened from the PATCHS toolbar and send to the patient I have open in the clinical system Rather than having the toolbar open the patient record in ...
almost 2 years ago in Improvement 0 Gathering interest

Set bespoke automatic message completion timings for each individual message at the point of sending

Currently, practices can set a single automatic message completion time that applies to all messages they send. However, you may wish them to be different so that patients have longer to complete certain questionnaires e.g. the 4 or 7 day BP quest...
about 1 year ago in Improvement 1 Gathering interest

Consent forms

It would be very useful to enable the creation of digital consent forms such as those available in systemOne Connect. These can be sent to the patient in advance of the procedure listing the risks and benefits of the procedure with the option for ...
10 months ago in Improvement 0 Gathering interest

Patient message before they can put in a request

Message for patients to be shown before they can put a request in, about the pharmacy first scheme to help with common minor illnesses.
about 1 year ago in Improvement 0 Gathering interest

Sicknote Requests

When submitting a request for a sicknote could it be separate from other admin requests? As it currently stands patients do not submit enough information and we are constantly replying to patient to request further details. Such as: Is it a new si...
over 1 year ago in Improvement 1 Gathering interest

Single appointment reminder and message

To allow practices to set up single appointment reminder & message templates for multiple clinics or slot types at once.
5 months ago in Improvement 0 Gathering interest

Add a calendar entry download for patients when they book an appointment

Either via self-book or patient-facing services
almost 2 years ago in Improvement 0 Gathering interest

Do not include message link for 'send in the body' messages

For reply not required messages sent in the body of an SMS/email, where the whole of the message is included in the SMS/email, do not include a link for the patient to read the same message in Patchs.For both free text & advice template messa...
over 1 year ago in Improvement 0 Gathering interest

Update wording on patient availability question

To avoid patients being contacted at the wrong time, can the wording on the availability question be updated so that it asks 'if there are times when you're available to be contacted by your practice, please put them here (optional)'
5 months ago in Improvement 0 Gathering interest