Patchs Ideas Portal

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Improvement

Showing 66

To be able to report/show on the day requests for Clinical and Non Clinical Requests

To be able to see how many types of requests have been requested on the day, as reports only report on Completed or cancelled requests, but we would like to have a report that we can see how many types of Clinical and Non Clinical have been reques...
about 2 years ago in Improvement 1 General Availability

Option to give patient general information in text that doesn't require extra security.

Older patients in particular are not following up on text messages asking them to attend a clinic because they think they are getting spam when they are asked for their date of birth as extra ID. Unless the information being sent is confidential i...
about 2 years ago in Improvement 2 General Availability

Show when other staff users are viewing a patient request

As a PATCHS staff user I want to see when someone else id viewing a PATCHS message/request, So that our team can review and respond to PATCHS messages as effectively as possible.
over 2 years ago in Improvement 0 General Availability

Send questionnaires, templates and reply-required messages in bulk

No description provided
over 2 years ago in Improvement 0 General Availability

Data showing the date and time a request was submitted and the date/time it was moved out of the unassigned inbox.

No description provided
over 2 years ago in Improvement 0 General Availability

Group Inbox

Can we add a "Research" role to the group inbox please?
over 1 year ago in Improvement 1 General Availability

double appointments - would be great to have the ability to send a self-book link for double appointment

would be ideal to be able to send link for double app when multiple issues/complex pt etc and needing longer app time - staff are having to call them to arrange currently - if could pick option of a double app would be less onerous and done at cli...
over 1 year ago in Improvement 1 General Availability

attach word document file

Allow word document files to be attached to messages (by both patients and staff)
over 1 year ago in Improvement 1 General Availability

Topic AI - Topic suggestion

Arm pain - Topic has wrist, thumb, shoulder, finger, leg, back, chest pain etc. But nothing for generic arm pain. Can this be added in? Eczema - whilst the more generalised 'rash' is an option. It would be good to have something more specific here.
over 1 year ago in Improvement 1 General Availability

Editable or an amendable red flag questions

We have had a few patients slip past the red flag questions and submit a PATCHS request for chest pain. The wording of 'Crushing Chest Pain' seems a little too specific and open to too much interpretation and allowed patients who wouldn't necessar...
over 1 year ago in Improvement 1 General Availability