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Status General Availability
Categories Improvement
Created by Guest
Created on Jun 23, 2023

RELATED IDEAS

To be able to report/show on the day requests for Clinical and Non Clinical Requests

To be able to see how many types of requests have been requested on the day, as reports only report on Completed or cancelled requests, but we would like to have a report that we can see how many types of Clinical and Non Clinical have been request on the day, so we also have an idea from Demand Management, maybe even show this on the Dashboard as well.

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  • Admin
    PATCHS ideas
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    |     Oct 12, 2023

    Many thanks for your suggestion.

    The "Requests by type" report under the "Requests report" tab in your Patchs reporting dashboard shows a breakdown of submitted requests by type (i.e. New Health Problem, Ongoing Health Problem etc) for a chosen date range.

    For reference, Patchs considers the following request types as clincial vs non-clinical:
    - Clinical - New Health Problem, Ongoing Health Problem, Other
    - Non-clinical - Admin Request, Medication Request

    Please see https://help.patchs.ai/hc/en-gb/articles/4403113385879#h_01HBDFTHJXBZXVFV9AV1D6JGJ7 for further details.

    Kind regards
    The Patchs team

1 MERGED

Reports - Distinction between clinical/non-clinical requests

Merged
The Greenway Medical Practice (B85030) | For the daily reporting of requests by day, it only reveals the numbers but does not say how many of them were clinical or non-clinical. So, when they set up request limits, they accept an X number of clin...
almost 2 years ago in Improvement 1 General Availability