Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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Improvement

Showing 270 of 421

View Bulk Messages

It would be a good idea to be able to find a bulk message which has been sent to patient, it doesn't show against the patient, and there is no sort function when viewing bulk message that has been sent, and if you have sent it to 500+ its quite di...
8 months ago in Improvement 0 Gathering interest

Make responses to questionnaires file to clinical record when "Complete and file message" selected.

Instead of having to view and file questionnaire results separately, please make them file automatically to record when message is completed and filed to record.
almost 2 years ago in Improvement 0 Gathering interest

Set demand management/request limits by date calendar instead of day of week

As a PATCHS practice admin user I would like to be able to set demand management / request limits by a date calendar incorporating weekends and bank holidays So that I can set limits appropriately for days where my practice opening times differ fr...
almost 2 years ago in Improvement 0 Gathering interest

Showing repeat medication templates for mediction requests

When a patient uses PATCHS for submitting a medication request, is it possible for it to integrate with system one records, to show that patient a list of their repeat medication for them to choose from?
7 months ago in Improvement 1 Gathering interest

Cover message editing for bulk messages

Give the ability to edit the cover message sent to patients by email and sms when sending bulk messages.
about 2 years ago in Improvement 0 Gathering interest

Ability to mark messages as not requiring an 'ASAP' response

Currently all messages sent to patients ask them to read/respond ASAP. However, this may not be appropriate for messages which do not require an urgent reply. As a PATCHS practice staff userI would like to be able to mark a message as not requirin...
almost 2 years ago in Improvement 0 Gathering interest

Bulk Message Fields

Currently you need multiple fields to on your CSV file to send bulk messages, whilst MJOG requires just the NHS number & picks up rest of the fields from S1. Also, in S1 if a patient has a landline as a preferred number, Patchs cannot see the ...
over 1 year ago in Improvement 0 Gathering interest

Enable paragraphs / line breaks on message templates

The inability to have paragraphs within templates greatly reduces it's usefulness. If I want to send a list of links to a patient for instance (e.g. physiotherapy advice or mental health resources) it turns into a mess when I load the template. It...
9 months ago in Improvement 0 Gathering interest

change the task system on patchs to make it more streamlined and standardised

No description provided
3 months ago in Improvement 1 Gathering interest

Patient level override for geo-blocking feature

As a GP practiceI would like to be able to switch on/off geo-blocking (blocking patients outside the UK)On a patient by patient basis.
3 months ago in Improvement 0 Gathering interest