Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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Improvement

Showing 270 of 421

Message template improvements - allow scheduled messages for the future, attachments, self-book links

When creating new templates - you should be able to add multiple scheduled messages for the future, attachments, and self-book links Examples inlude reminding patients who have been started on a statin to get their bloods done at 3 and 12 months w...
about 1 year ago in Improvement 0 Gathering interest

Allow practices to set when reminders are sent and the frequency

As a Patchs staff user I want to be able to specify when reminders are sent (number of hours before) and how frequently.So that patients receive the reminder at an appropriate time.
about 1 year ago in Improvement 0 Gathering interest

Turn off the ability to reply to non-digital patients

In a busy practice, people sometimes overlook the fact that a patient is non-digital and use the reply feature to send information as is standard practice for most patients. This can result in the patient not receiving important clinical advice, o...
8 months ago in Improvement 0 Gathering interest

Amend batch message title/content

When sending a template in batch messaging to patients it states 'Your GP practice has sent you a message. Please respond ASAP. To read and respond please visit...' This was sent even though reply not required and the use of ASAP would indicate ur...
7 months ago in Improvement 1 Gathering interest

Ability to hide custom templates

The practice would like the ability to fully customise what is shown in the template picker list. Many staff have created templates for their different needs, resulting in the list being extremely long. While favouriting templates has helped, idea...
over 1 year ago in Improvement 1 Gathering interest

Edit or delete parts of a request

Allow staff members to edit or delete parts of a request after it has been submitted
7 months ago in Improvement 0 Gathering interest

Make the Unavailability question mandatory.

"If there are times you’re unavailable for your practice to contact you, please put them here." should be mandatory
8 months ago in Improvement 0 Gathering interest

Self-Booking Change

When a patient uses the self booking function, the slot has no additional information in the booked appointment on the clinical system. Could we have something that is along the lines of 'Please add a short brief description of the issue/reason fo...
8 months ago in Improvement 1 Gathering interest

ICB Dashboard

As an ICB Reporting user I would like to see the following information added to the ICB Dashboard A view of the requests that are in progress and how long these requests have been outstanding. The average time from request made to closure of reque...
almost 2 years ago in Improvement 0 Gathering interest

Make Patient Account Transfer Link more visible on website

Sites and Patients often don't know that they can transfer accounts. The link to transfer accounts is small at the bottom of the screen, it would be be an improvement and make it easier to spot if it was a box like the other options on the Practic...
9 months ago in Improvement 0 Gathering interest