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Status Gathering interest
Categories New feature
Created by Guest
Created on Oct 8, 2024
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit IDEAS-I-326 Bypass demand limit for patients with accessibility issues .

Allow vulnerable patients access to log a clinical request even when the message cap is reached Merged

Provide a list of patients access to log clinical requests via PATCHs outside of the request cap. These patients would be the ones who had trouble using the telephone, e.g. those with problems with hearing or speech. The list of patients could be uploaded via a csv file and updated regularly to keep the list current.

  • Admin
    PATCHS ideas
    Reply
    |
    Oct 8, 2024

    Thank you very much for your suggestion.

    We noticed it's quite similar to another one we received, so we've combined them to help highlight the demand for this change.

    We really appreciate your input. It helps us make Patchs better for everyone.

    Kindest regards,
    The Patchs Team