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Status Planned
Categories Improvement
Created by Guest
Created on Jun 19, 2023

RELATED IDEAS

Allow editing of salutation, patient name, and other cover text in all template messages

Allow editing of salutation, patient name, and other cover text in all template messages so they can be changed to something more appropriate than 'Hi [firstname] [fixed text]'

Expected early adopter date (subject to change) Sep 30, 2026
Expected release date (subject to change) Oct 28, 2026
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1 MERGED

Practice specific patient salutation

Merged
As PATCHS staff user who is messaging patients within Patches, if my practice has chosen to use a formal patient greeting then the message chatbot should auto populate with 'Dear Mr/Mrs/Miss [Surname].
almost 2 years ago in Improvement 0 Planned
1 MERGED

editable salutation on template messages.

Merged
Personally don't like Hi first name and change this on messages but can't on templated ones.
almost 2 years ago in Improvement 0 Planned