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Status Planned
Categories Improvement
Created by Guest
Created on May 23, 2023

RELATED IDEAS

Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit IDEAS-I-181 Allow editing of salutation, patient name, and other cover text in all template messages.

Practice specific patient salutation Merged

As PATCHS staff user who is messaging patients within Patches, if my practice has chosen to use a formal patient greeting then the message chatbot should auto populate with 'Dear Mr/Mrs/Miss [Surname].