Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improved💡

  3. Vote on ideas from other users 🗳️

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Do not include message link for 'send in the body' messages

For reply not required messages sent in the body of an SMS/email, where the whole of the message is included in the SMS/email, do not include a link for the patient to read the same message in Patchs.For both free text & advice template messa...
over 1 year ago in Improvement 0 Gathering interest

remove links from text and emails

Patients are reluctant to click links as they thinks they are scams or virus causing so they are missing important information. Please can we have ability to decide at practice level if it warrants a link or not.
about 2 years ago in Improvement 1 Gathering interest

Ability to customise Signposting AI messages shown to patients

As a Patchs practice admin user At a practice with the Patchs Urgency and Signposting AIs enabled I would like to be able customise the signposting messages shown to patients when their request is flagged by the AI as urgent, emergency, or related...
about 2 years ago in Improvement 0 Gathering interest

Ability for parents of under age patients to register themselves explicitly as a parent rather than a carer

As a PATCHS user submitting requests on behalf of my child I would like to be able to explicitly register as a parent rather than a carer And for this to be reflected within PATCHS both to myself and to the GP practice To more accurately reflect m...
about 2 years ago in New feature 0 Gathering interest

Ability to choose user's default inbox upon loading - for example a group inbox

As a PATCHS staff user I want to be able to choose a default inbox such as a group inbox that will open as soon as I log into PATCHS So that I do not miss any new PTCHS consultation requests
about 2 years ago in New feature 0 Gathering interest

Categorise requests, e.g. by colour

To be able to categorise requests by colour and to be able to set these categories locally
about 1 year ago in New feature 0 Gathering interest

Appointment reminders - minimum cancellation period

As a Patchs staff user I want to be able to set a minimum cancellation notification period for appointment reminders so that patients give sufficient notice of appointment cancellations.
over 1 year ago in  0 Gathering interest

Message box when Patchs is off

Increase the text allowance in the text box used to provide information to patients when PATCHs has been turned off
7 months ago in  0 Gathering interest

Ability to edit and delete tasks

When you save a task, it would be good to be edit and delete them
about 2 years ago in Improvement 0 Gathering interest

Warnings when patient groups (i.e. age, gender) submit over a certain number of requests in a given time period (groups, number, time period configurable).

No description provided
over 2 years ago in New feature 1 Gathering interest