Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Reminders when a patient hasn't responded

As a PATCHS staff userI want to be reminded when a patient hasn't responded to a PATCHS message (after a defined time period)So that I can follow up on any unanswered messages
about 2 years ago in New feature 0 Gathering interest

Change Fit Note Questionnaire Date boxes from freetext to selectable calendar

Within the Fit note request questionnaire generated by Topic AI, the Fit Note start and end dates are currently free text responses. The practice finds that despite being asked to respond in DD/MM/YYYY, many respond in MM/DD/YYYY or in an unclear ...
about 2 years ago in Improvement 0 Gathering interest

Ability to invite staff members in bulk

Kensington Partnership (B83052) | As a PATCHS practice PATCHS admin userI would like to be able to upload a CSV file containing email addresses and role typesThat then sends staff invites to all emails contained in the fileTo speed up the staff in...
about 2 years ago in New feature 0 Gathering interest

Show patients their PDS status

When a patient views Patchs, query their record in PDS. If they are not found at the practice, display a message to the patient letting them know.
9 months ago in New feature 0 Gathering interest

Annual emails to inactive patients to check they still need their account

When a patient has been marked as not registered or has not been actively using their account in a while, once a year automatically email them asking if they are still using Patchs. If they do not confirm within a given time, disable their account...
9 months ago in New feature 0 Gathering interest

"Who do you think should have dealt with this" options

As a Practice Manager, I occasionally deal with Patchs when covering for other non-clinical staff who are absent. When completing a task and filling the the AI boxes at the end, I would like to be able to say that another non-clinical / clinical r...
over 1 year ago in Improvement 1 Gathering interest

Option of who should have sorted it out to include secondary care

Much of what comes to us should have been sorted out in hospital either during an admission or outpatient appointment. There is no option that captures this
over 1 year ago in Improvement 0 Gathering interest

Allow Patchs request limit / demand management blocks to be in 30 minute increments

As a Patchs GP practice admin userWhen editing the demand management / request limit slots for my practiceI would like to be able to set them in 30 minute incrementsIn order to give me greater flexibility in setting demandSuch as allowing me to se...
over 1 year ago in Improvement 0 Gathering interest

Only include 'Active' rota types on appointment booking list

when sending a patient a self-booking link, the options of the rota types show deactivated rotas as well as active. Please can it only show active rotas otherwise, the list is very long and confusing.
9 months ago in Improvement 1 Gathering interest

Can we amend the initial request question set?

When a patient is making a new clinical request, can we have access to change this questionnaire? Maybe to have a routine appointment questionnaire, and an on-the-day urgent questionnaire?
9 months ago in Improvement 1 Gathering interest