Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

Showing 397

Automatically generate rotas based on demand forecast

Forecast demand and use this to automatically suggest rotas
almost 2 years ago in New feature 0 Gathering interest

History of recently accessed patients

Practices should be able to see a history of recently accessed patients/ requests for staff users.
8 months ago in New feature 0 Gathering interest

Single appointment reminder and message

To allow practices to set up single appointment reminder & message templates for multiple clinics or slot types at once.
8 months ago in Improvement 0 Gathering interest

Update wording on patient availability question

To avoid patients being contacted at the wrong time, can the wording on the availability question be updated so that it asks 'if there are times when you're available to be contacted by your practice, please put them here (optional)'
8 months ago in Improvement 0 Gathering interest

Supporting email when an SMS is sent

When sending an SMS to a patient, also send a supporting email saying “you will receive an email from … practice” to reassure them.
8 months ago in New feature 0 Gathering interest

Update to the 'who's viewing' icon

Display the initials of the person viewing the request alongside the "eye" icon on the inbox view.
8 months ago in Improvement 0 Gathering interest

Bypass demand limit for patients with accessibility issues

Would there be able to be a toggle on a patients patchs record that would allow them to submit a request irrespective of if the demand limit has been met for that day or not. We have some patients that are deaf etc that can't call us wouldn't be a...
almost 2 years ago in New feature 0 Gathering interest

Audit of patient registration status

Show when changes have been made to a patient's registration status - as part of a patient details audit.Show date, time and staff user who updated the registration status.
over 1 year ago in New feature 0 Gathering interest

allow patients to decline in bulk invites

When sending out bulk invitations for eg vaccine invitations, it would be helpful if they could reply with the option to decline. this eliminates the chance of them being repetitively contacted.
almost 2 years ago in New feature 0 Gathering interest

Filter list of patients

We have over 300 pages of patients listed and it would help to be able to see those patients with a query or duplicate accounts (that need merging) at the top of the list. It would also help if once actioning those patients you returned to the sam...
over 1 year ago in New feature 1 Gathering interest