Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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ADD A NEW IDEA

New feature

Showing 135 of 421

Add "Request Completion Explanation" for completed Patchs requests.

Add "Request Completion Explanation" for completed Patchs requests and include this in the request completed email that is sent to the patient.
about 1 year ago in New feature 0 Gathering interest

Importing contact details (email + mobile no.) from patchs into emis

since switching to patchs and many of our patients registering online we now have many more patient email contact details than in the past, however if we want to send a bulk message via patchs this requires the email to be imported from emis via t...
about 1 year ago in New feature 0 Gathering interest

Update Patchs record with Dissent status for messaging

The practice have asked if it is possible to be able to mark non-digital patient records as "No Contact" if they were to dissent from messaging via email or SMS. This can be marked in the clinical system but does not carry over to Patchs, so there...
about 1 year ago in New feature 0 Gathering interest

Ability to remove clinic templates and slot types when no longer in use

Currently, we have to contact patchs support with lists of what we want to remove. We are currently trialling different appt systems and processes so our clinic types and slot types are changing constantly. We are now inundated with slot types we ...
about 1 year ago in New feature 0 Planned

travel form - a form for patient to complete with details of where they are travelling to and staying so that the nurse can decide whether they need travel vaccinations

No description provided
about 1 year ago in New feature 1 Gathering interest

Patient Notifications

Practice would like to turn off patient notifications when their request is being processed. Currently patients are receiving alerts when the request has been sent to a GP then back to Admin with a note e.g. send XYZ to patient. They would like th...
about 1 year ago in New feature 0 Gathering interest

Delay in patient satisfaction questionnaires being sent, to be sent 48 hours after request or configurable for the practice.

The practice would prefer them to be sent 48 hours after PATCHs submission so patient is also scoring based on practice response and not just their feedback on the PATCHs system
about 1 year ago in New feature 0 Gathering interest

a search by key word such as 'asthma' for questionnaire's sent or responses received.

Being able to search by key word would be beneficial when trying to recover completed PATCHs.
over 1 year ago in New feature 0 Gathering interest

Allow demand management for the “Other” button

We would to have the ability to turn off new and ongoing health problem requests whilst still being able to let through requests for appointments such as routine monitoring blood tests, routing LTC reviews, cervical smears etc. At the moment we ar...
over 1 year ago in New feature 0 Gathering interest

the ability to pin frequently used message templates so you don't have to search

Either the ability to pin or favourite the most used message templates, or even the most frequent one is suggested automatically at the top, to save time on searching.
over 1 year ago in New feature 0 Gathering interest