Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

New feature

Showing 135 of 423

Show patients their PDS status

When a patient views Patchs, query their record in PDS. If they are not found at the practice, display a message to the patient letting them know.
9 months ago in New feature 0 Gathering interest

Annual emails to inactive patients to check they still need their account

When a patient has been marked as not registered or has not been actively using their account in a while, once a year automatically email them asking if they are still using Patchs. If they do not confirm within a given time, disable their account...
9 months ago in New feature 0 Gathering interest

Nominating Pharmacy

Patients would like to nominate their chosen pharmacy where their prescription can be assigned for delivery or pickup after registering to patchs. Currently there is not an option for this on PFS apart from requesting medication.
over 1 year ago in New feature 0 Gathering interest

Integrated Workflow

Currently attachments on Patchs will enter the record attachment tab on S1 However it would be beneficial if there was an easier way to have these into our workflow - Communication and Letters Whether when a patchs is closed the document is 'taske...
9 months ago in New feature 1 Gathering interest

New Column for Code & Comments

We use PATCHS to triage our patients' requests and we use the Code & Comments section to leave detailed triage instructions when re-assigning the request to another staff member.It would be great to have an additional column in the inboxes whe...
9 months ago in New feature 1 Gathering interest

Show online/offline statuses of staff users when making assignments, choosing inboxes etc

As a Patchs staff userWhen I am assigning a request to an inbox, assigning a task to an inbox etcThen I would like to see which of those users (for personal inboxes) are currently online or offlineTo allow me to assign requests to individuals who ...
over 1 year ago in New feature 0 Gathering interest

Report showing patient verification status

As a Patchs staff user I want to see a report for all patients that shows their verified/unverified status so that I can understand which registered patients require verification.
over 1 year ago in New feature 0 Gathering interest

Attachment via Bulk SMS for newsletter

Attachments via Bulk SMS to be available for information such as newsletters.
over 1 year ago in New feature 0 Gathering interest

View sent appointment reminders

Very helpful when dealing with complaints related to DNA appointments or when testing new reminders.
10 months ago in New feature 0 Gathering interest

Switch off patient feedback gathering

The practice would like the ability to switch off patient feedback gathering within Patchs. Their reasoning is that they gather feedback with other software packages, and do not like having to try and tabulate feedback from multiple sources. They ...
over 1 year ago in New feature 0 Gathering interest