Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

New feature

Showing 135 of 423

Pop up message on Patchs to say patient has declined to use

We have a number of patients who have asked for us not to send messages via Patchs as they dont want to use it for various reasons. Unfortunately if staff dont check S1 first and just go to Patchs they do not see this note and send a message to pa...
12 months ago in New feature 1 Gathering interest

Add Out of Office to the patchs Toolbar

As a Patchs staff user, I want to be able to set myself Out of Office from the Patchs Toolbar so that I can more easily share my availability
over 1 year ago in New feature 0 Gathering interest

Automatically Assign Requests to a Group Mailbox

When a Specific request type comes in can there be a setting where it automatically goes into a group mailbox (Medication Requests for example go into a Prescriptions Shared Mailbox)
over 1 year ago in New feature 0 Gathering interest

Ability for parents of under age patients to register themselves explicitly as a parent rather than a carer

As a PATCHS user submitting requests on behalf of my child I would like to be able to explicitly register as a parent rather than a carer And for this to be reflected within PATCHS both to myself and to the GP practice To more accurately reflect m...
about 2 years ago in New feature 0 Gathering interest

Ability to choose user's default inbox upon loading - for example a group inbox

As a PATCHS staff user I want to be able to choose a default inbox such as a group inbox that will open as soon as I log into PATCHS So that I do not miss any new PTCHS consultation requests
about 2 years ago in New feature 0 Gathering interest

Categorise requests, e.g. by colour

To be able to categorise requests by colour and to be able to set these categories locally
about 1 year ago in New feature 0 Gathering interest

Warnings when patient groups (i.e. age, gender) submit over a certain number of requests in a given time period (groups, number, time period configurable).

No description provided
over 2 years ago in New feature 1 Gathering interest

Reporting on booking links - conversion and still to book

I would like a report to show the number of booking links sent in a time period, how many resulted in a booking after what time period and which ones are still to book. For any still to book, I would like to filter to the slot type/clinic type to ...
about 1 year ago in New feature 0 Gathering interest

Add Features Enabled Report to Place Dashboards

As a Place reporting user I would like a 'Features Enabled' report so that I can understand which features are available and in use at practices.
over 1 year ago in New feature 0 Gathering interest

Add AI explainability tool

Add AI explainability tool to show which parts of the request indicated it was e.g. urgent
almost 2 years ago in New feature 0 Gathering interest