Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

New feature

Showing 135 of 423

Provide an 'outbox' or 'sent messages' folder

There should be an outbox or sent messages folder in order to see who have you sent messages and not replied yet to remind or keep track of.
over 1 year ago in New feature 1 Gathering interest

Load patient details from the clinical system (e.g. EMIS, Systm1) instead of PDS

Patient details may be more up to date in the clinical system rather than PDS. Have it as an option as some practices may prefer to use PDS.
about 2 years ago in New feature 0 Gathering interest

ICB Dashboard Reporting - NHS App Usage

As an ICB user I want to be able to run NHS App Usage Reports so that I can understand how much these features are being used. NHS App Usage NHS Login Usage Including percentages
almost 2 years ago in New feature 0 Gathering interest

Export Error to csv file

Due to needing to create reports to the ICB and having some errors with the bulk messaging. We can see the reports within patchs but would like to be able to export them as a csv file
over 1 year ago in New feature 1 Gathering interest

Ability to send messages and notifications via the NHS App [Expected dates are an estimate and may change depending on the capacity of the NHS App team]

As a Patchs practice staff userWhen sending a message to a patientI would like the option to send it as a message within the NHS App instead of email or SMSAnd I would like the NHS App to notify the patient of the messageIn order to increase conve...
over 1 year ago in New feature 0 In development

Transfer requests and questionnaires between patients

As a Patchs staff user I want to be able to transfer requests and questionnaires from one patient to another (where they have been added to the wrong patient in error) so that requests are associated with the correct patient
10 months ago in New feature 0 Gathering interest

Have the ability to stop or cancel a bulk message

If a bulk message is sent with the wrong code, audience or SMS template we should have the ability to stop or cancel the messages before further text's/emails are sent to patients.
about 1 year ago in New feature 0 Gathering interest

Self-Book appointment link: Specifying a Clinician

Whilst we can sort of specify a clinician using clever session names when selecting 'Clinic type' on the self-book links, it's very very limited. We would love the ability to send out appointment links based on SESSION HOLDER. We are really wrestl...
about 1 year ago in New feature 1 In development

Links for individual Patchs request types that can be displayed on a GP practice website

As a GP practice On my GP practice website I would like to be able to list links to individual Patchs request types Whereby if a patient clicks a link They are taken through to Patchs to submit that specific request type. Currently the request typ...
over 1 year ago in New feature 0 Gathering interest

Ability to have Patchs automatically disable staff users after multiple months of inactivity

As a Patchs practice admin user I would like to be able to set Patchs to automatically disable staff users at my practice given multiple months of inactivity To better secure my Patchs environment
almost 2 years ago in New feature 0 Gathering interest