Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

New feature

Showing 135 of 421

Quick send questionnaire via PATCHS within clinical system

The practice would like to have hyperlinks generated for common tasks, such as sending a questionnaire or a booking link to a patient. The practice would like these links to be displayed within the request summary, or as a button with the clinical...
over 1 year ago in New feature 0 Gathering interest

Allow attachments to be made non-visible to patients

If a message is sent to a patient which they then use to access their PATCHS request, they are able to view any attachments associated with the request the message was issued from. This allows patients to be able to view things that the practice m...
almost 2 years ago in New feature 0 Gathering interest

Friends & Family Feedback to be publicly shown on Practice Reception Screen

We currently publish some of the Friends & Family feedback on a screen in reception. The previous Friends & Family data allowed patients to choose whether they wanted their comments used or not, thus not going against GDPR policy. Unfortun...
almost 2 years ago in New feature 0 Gathering interest

Share templates between practices

As a practice member it would be useful to be able to share templates with other practices to save time and us all creating versions of the same things.
almost 2 years ago in New feature 0 Gathering interest

Demand limit increase by staff for urgent list

We have a set 6/day patchs limit for our practice, but now want to use the AI triage function to support our urgent list triage - which is a list of 24 extra on the day appts. To avoid all these being taken up by people online at home who are digi...
almost 2 years ago in New feature 0 Gathering interest

Duplicate Patient management and report

We have many duplicate patients, so often the Patchs is in the 'wrong' record - ie NOT the one linked to EMIS. 1. Staff allocating need a warning there is a possible duplicate but they don't, so errors happen daily. 2. There should be a report to ...
almost 2 years ago in New feature 0 Gathering interest

PATCHS updates demographics in EMIS

When a patient updates their demographics in PATCHS (e.g. email, phone number, ethnicity, etc.) then PATCHS should connect to EMIS and update the patient's details on there automatically. That way we have up-to-date and complete data for the patie...
almost 2 years ago in New feature 0 Gathering interest

Being able to see how account is created

Being able to see if account has been created by the NHS app or via Patchs website when you have queries from patients why they can't do things
almost 2 years ago in New feature 0 Gathering interest

To re-send a link for patient to sign up and how to create a new account ,with different languages for people of to be able to understand

No description provided
almost 2 years ago in New feature 0 Gathering interest

PATCHS GATEWAY - ALL USERS need simple icon to show that its running!!!

PATCHS GATEWAY - ALL USERS need simple icon to show that its running!!! Recently PATCHS gateway has been offline, we have two surgery sites, a busy practice. Users often experience "PATCHS taking too long to find patient" or similar issues when ga...
almost 2 years ago in New feature 1 Gathering interest