Patchs Ideas Portal

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Improvement

Showing 272 of 423

Allow us to create self book appointment link templates or to alter the default message

We would appreciate some flexibility on the default message that populates when you opt to send a self-book appointment link. We often have to add the addendum that the link shows live appointment availability, so please retry the link again tomor...
over 1 year ago in Improvement 0 Gathering interest

Be able to use emis dummy patients in Patches for staff training and familiarisation

Use dummy patients in the clinical system for training in Patches
9 months ago in Improvement 1 Gathering interest

FFT responses to reflect FFT questions

When reporting on CQRS it is difficult to work out which is Very likely, likely, Neither likely or unlikely etc
9 months ago in Improvement 1 Gathering interest

International number format

We are a university student practice with a huge international patient cohort. Quite a few patients of ours are struggling to register with Patchs as they only have an international number and cannot create an account - this is causing problems wi...
9 months ago in Improvement 1 Gathering interest

Questionnaire message to patients

At the end of the questionnaire the patient is advised we will respond and to call us if they have not heard from us within allocated time - we do not need this message on a questionnaire and after contacting the service desk it cannot be amended/...
9 months ago in Improvement 1 Gathering interest

On self-book - allow option of selecting session holder instead of clinic type to show more availability for patient

This avoids sending links where no appointments are available and then causing upset to patients
over 1 year ago in Improvement 1 In development

Get patient preferred contact method from PDS

No description provided
over 2 years ago in Improvement 1 Gathering interest

Edit or remove pre-populated PATCHS questionnaires, PATCHS advice, etc.

PATCHS has multiple pre-existing questionnaires that come as standard, such as the 'Asthma Control Test' Template. I wish to add one additional question to the template. However, this is impossible. The alternative option is to recreate the templa...
9 months ago in Improvement 1 Gathering interest

Temporary patients need to be accessible

We are currently unable to communicate with patients who are only temporarily registered with our practice.
10 months ago in Improvement 1 Gathering interest

Reporting - improvements

More filters on reporting timelines ie yesterday, today, last week, this week. Also a report of all patchs today/yesterday that can be downloaded with the download including the patient phone number (we want to track our abandoned call report agai...
over 1 year ago in Improvement 1 Gathering interest