Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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Improvement

Showing 270 of 421

Restrict access to Patient feedback

currently all users/staff can see patient feedback can we please have an option to restrict access. so the management/partners can decided which staff member can have access to patient feedback. if a patient put a negative feedback in relation to ...
7 months ago in Improvement 1 Gathering interest

Change the text

When sending a text which goes as a link to the patient, the message the patient recieves reads a Created by joshua.evans3@nhs.net in Patchs Ideas Portal on 26 Sep, 2024s "[surgery] has sent you a message. Please read it ASAP: [link]. If you cann...
7 months ago in Improvement 0 Gathering interest

Clinical Inbox to show at the top of Group Inboxes

As a Patchs staff user I want the clinical inbox to be listed towards top of inbox dropdown regardless of names of other group inboxes so that I can navigate to new clinical requests more easily
8 months ago in Improvement 0 Gathering interest

"Who do you think should have dealt with this" options

As a Practice Manager, I occasionally deal with Patchs when covering for other non-clinical staff who are absent. When completing a task and filling the the AI boxes at the end, I would like to be able to say that another non-clinical / clinical r...
over 1 year ago in Improvement 1 Gathering interest

Option of who should have sorted it out to include secondary care

Much of what comes to us should have been sorted out in hospital either during an admission or outpatient appointment. There is no option that captures this
over 1 year ago in Improvement 0 Gathering interest

Allow Patchs request limit / demand management blocks to be in 30 minute increments

As a Patchs GP practice admin userWhen editing the demand management / request limit slots for my practiceI would like to be able to set them in 30 minute incrementsIn order to give me greater flexibility in setting demandSuch as allowing me to se...
over 1 year ago in Improvement 0 Gathering interest

Change Fit Note Questionnaire Date boxes from freetext to selectable calendar

Within the Fit note request questionnaire generated by Topic AI, the Fit Note start and end dates are currently free text responses. The practice finds that despite being asked to respond in DD/MM/YYYY, many respond in MM/DD/YYYY or in an unclear ...
almost 2 years ago in Improvement 0 Gathering interest

Allow us to create self book appointment link templates or to alter the default message

We would appreciate some flexibility on the default message that populates when you opt to send a self-book appointment link. We often have to add the addendum that the link shows live appointment availability, so please retry the link again tomor...
over 1 year ago in Improvement 0 Gathering interest

Reporting - improvements

More filters on reporting timelines ie yesterday, today, last week, this week. Also a report of all patchs today/yesterday that can be downloaded with the download including the patient phone number (we want to track our abandoned call report agai...
over 1 year ago in Improvement 1 Gathering interest

Get patient preferred contact method from PDS

No description provided
about 2 years ago in Improvement 1 Gathering interest