Patchs Ideas Portal

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Improvement

Showing 272 of 423

Separate automatic message completion timings for certain questionnaires e.g. home blood pressure (BP) monitoring

Currently, practices can set a single automatic message completion time that applies to all messages they send. However, you may wish them to be different so that patients have longer to complete certain questionnaires e.g. the 4 or 7 day BP quest...
over 1 year ago in Improvement 1 Gathering interest

Increase character limits for Log-in message and Custom Close messages.

Log-in page message is currently restricted to 300 characters, custom close to 200 characters. The practice would like more room to give patients important information and help explain why requests are sometimes closed when capacity is full. They ...
8 months ago in Improvement 0 In development

'Send Reply to' change the default inbox

Whilst the ability to choose a reply inbox is excellent, we would like to be able to change the default reply location to something other than individual personal inboxes. Whilst I understand that this can be changed before you send each message, ...
over 1 year ago in Improvement 0 Gathering interest

Ability to send messages directly from PATCHS toolbar

As a PATCHS practice staff user I would like to be able to enter messages directly into a text box opened from the PATCHS toolbar and send to the patient I have open in the clinical system Rather than having the toolbar open the patient record in ...
about 2 years ago in Improvement 0 Gathering interest

Changing inbox settings for patient requests

When a patient is submitting a PATCHS request, could the practice determine what inboxes they automatically get filed into? For example, if a patient is wanting a sick note can have it automatically file into the sicknote inbox? Instead of us havi...
9 months ago in Improvement 1 Planned

Turn off PATCHS completly for patients who don't consent to it

We have a large amount of patients dissenting to recieve messages on PATCHS, but they are happy to recieve messages through the regular message system on SystmOne, a way to completly dissent patients from recieving patchs messages specificially, a...
about 1 year ago in Improvement 0 Gathering interest

Add a calendar entry download for patients when they book an appointment

Either via self-book or patient-facing services
almost 2 years ago in Improvement 0 Gathering interest

Automatic reminders to patient to fill out MyHealth questionnaires

As a PATCHS staff user I would like to set up automatic reminders That prompt patients to fill in MyHealth questionnaires periodically
almost 2 years ago in Improvement 0 Gathering interest

Demand Management - pre schedule different demand if closed

If we had a calendar where you could override/ alter your usual demand mananement when we are closed for staff training. Now it relies on manually changing the demand after a bank holiday etc. or Staff training. And relies on remembering to manual...
about 1 year ago in Improvement 1 Gathering interest

Add options to the 'Ideally who should have dealt with this request' list

AdministratorHospital team
almost 2 years ago in Improvement 0 Gathering interest