Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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Improvement

Showing 270 of 421

Filter awaiting response and completed inboxes by assigned user, completed by user, and completed date/time

As a PATCHS staff user I would like to be able to filter the awaiting response inbox by the user the request is assigned to And the completed inbox by the user the request was assigned to, the user who completed the request, and / or the date/time...
about 2 years ago in Improvement 0 Gathering interest

ON/OFF Toggles Reflect When Patchs is ACTUALLY ON/OFF

If you pre-program your Patchs to be on and off at certain times, it won't reflect in the ON/OFF toggles. For example, if you program your Patchs access to turn off at 17:00, your toggles on the 'unassigned' page will still show it as on after 17:...
8 months ago in Improvement 0 Gathering interest

Turn off PATCHS completly for patients who don't consent to it

We have a large amount of patients dissenting to recieve messages on PATCHS, but they are happy to recieve messages through the regular message system on SystmOne, a way to completly dissent patients from recieving patchs messages specificially, a...
12 months ago in Improvement 0 Gathering interest

Demand Management - pre schedule different demand if closed

If we had a calendar where you could override/ alter your usual demand mananement when we are closed for staff training. Now it relies on manually changing the demand after a bank holiday etc. or Staff training. And relies on remembering to manual...
12 months ago in Improvement 1 Gathering interest

Saving placeholder message to clinical system when message is first received

We have this enabled, but for some reason it has chosen a member of staff who works part time, so on the consultation page it looks like they have added the placeholder, raised with support who recommended to suggest to add improvement , so would ...
8 months ago in Improvement 0 Gathering interest

Moving questions up and down the order when editing a questionnaire or question set

Currently you are unable to change the order of questions when making/editing a questionnaire, for example if I have made a questionnaire that is 10 questions long, then I want to add another question between question 3 and 4, I have to essentiall...
over 1 year ago in Improvement 0 Planned

Automatic reminders to patient to fill out MyHealth questionnaires

As a PATCHS staff user I would like to set up automatic reminders That prompt patients to fill in MyHealth questionnaires periodically
almost 2 years ago in Improvement 0 Gathering interest

Add options to the 'Ideally who should have dealt with this request' list

AdministratorHospital team
almost 2 years ago in Improvement 0 Gathering interest

Improved reporting

One of the biggest issues that we face as a network is reporting. The current reporting functionality is very basic and barebones. There are a number of core features that completely lack any kind of reporting, e.g. appointment booking links or TO...
about 1 year ago in Improvement 1 Gathering interest

Please can you add languages to PATCHS translate: Kurdish Sorani, Albanian, Tigrinya and Somali are the most common ones we use but are not yet integrated

Additional languages requested here: Albanian Kurdish Sorani Somali Tigrinya And elsewhere Persian(Farsi)
almost 2 years ago in Improvement 0 Gathering interest