Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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Improvement

Showing 66

Report of who requests were submitted by, 'patient' vs 'staff'

As a PATCHS staff user I want to be able to run a report that shows who requests were submitted by, i.e. 'patient' vs 'staff' So that I can understand how PATCHS is being used
almost 2 years ago in Improvement 0 General Availability

Shortened links / URL tokens in PATCHS links sent to patients

As a PATCHS staff user When I trigger PATCHS sending an SMS with a PATCHS link to a patient that contains a security token Then PATCHS should send a link with a shortened token to save SMS costs
almost 2 years ago in Improvement 0 General Availability

change submit on patient request form to next

Submit button is abit misleading, patients are thinking they have submitted their request but have only answered 1 question, can this be changed to next
almost 2 years ago in Improvement 1 General Availability

Care Navigator - Cough Questionnaire

Doctors would like the questionnaire to ask if the patient if they are coughing up mucos, and the colour of it.
8 months ago in Improvement 1 General Availability

Blood pressure questionnaire calculates averages and saves to clinical system as numeric values

No description provided
about 2 years ago in Improvement 0 General Availability

Toolbar notifications

As a PATCHS staff user, I want to see when there are new messages in my inbox(es), So that I can read and respond to patient messages as soon as possible.
about 2 years ago in Improvement 0 General Availability

Save bulk messages to clinical system with snomed codes

No description provided
about 2 years ago in Improvement 0 General Availability

Make hospital letters downloadable to a PDF or similar

Patient reported that the window to read their hospital letters on PATCHS was too small and difficult to make out the writing. They suggested that the window either needs to be made bigger, or it would be more useful if patients could download the...
10 months ago in Improvement 1 General Availability

Ask if patient is sure they want to cancel appointment after clicking appointment cancel link

I have been testing out the appointment reminders using a test patient. I click on the link to cancel the appointment, expecting a message to pop up, to ask if I am sure i wish to cancel. This does not happen, and the appointment is cancelled. It'...
almost 2 years ago in Improvement 1 General Availability

Med3 info advice should be first day after self cert not first day off

At the moment the advice says that the first day off work should be the start date for the med3 so patients get confused as obviously they should self cert for a week first.
almost 2 years ago in Improvement 1 General Availability