Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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Improvement

Showing 270 of 421

Patient Selected Category for Feedback

Currently patient feedback is all free hand and requires a lot of manual manipulation in excel to report accurately. If we could include a dropdown category for the patients to select this would help to report feedback categories much more efficie...
over 1 year ago in Improvement 0 Gathering interest

Online access

We started to use the online services on patchs. However we have concerns. When the patient is requesting access within the patchs application, the information states they can book appointments online. This is something that we do plan to do for s...
over 1 year ago in Improvement 0 Gathering interest

Save As Attachment Formatting Improvement

The practice would like the 'Save as Attachment' formatting to be improved. They use this option for GPs that like to print the consultation information for their records. However, the information in these attachments is formatted without spaces, ...
over 1 year ago in Improvement 0 Gathering interest

Allow Custom Ordering of Patient Feedback questions

The practice would like to be able to choose which feedback questions are shown first to the patient. Ideally they would like the Friends and Family questions asked first, to get the most amount of responses. However they understand not all practi...
over 1 year ago in Improvement 0 Gathering interest

Allow Topic AI questions to be excluded from U16s

When creating a custom question within Topic AI questions, the practice suggests it would be useful to have a checkbox 'Exclude from U16s'. Ideally this would allow any request made for a child not to be shown that custom question, as the question...
over 1 year ago in Improvement 0 Gathering interest

Reports on login when closed

Would be good to see if patients are logging in when Patchs are closed. Could we have a report to show this to encourage practices to switch Patchs on more please. This would help analyse demand for the service
over 1 year ago in Improvement 0 Gathering interest

to have the facility for patients to text back a response that we can link to a code

eg, text EX if you no longer smoke, then a code is automatically added to a patients record. This is useful so we dont need to go through all responses and maually code this.
over 1 year ago in Improvement 0 Gathering interest

Ability to breakdown Patient Reports

to see patients that have signed up independently and see Non Digital Patients.
over 1 year ago in Improvement 0 Gathering interest

Patient Feedback - checkboxes for consent to share

The practice would like to suggest a checkbox on the patient feedback which allows patient to consent to allow feedback to be shared either anonymously, or with their names attached. The practice uses this with their current feedback provider to p...
over 1 year ago in Improvement 0 Gathering interest

Allow patients to call Support when an issue arises

St. Georges Medical Centre (E83020) | Allow patients to call Support when an issue arises – it is tedious for staff members to deal with every issue by calling or logging a support case online.
over 1 year ago in Improvement 0 Gathering interest