Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

Add a new idea Subscribe
Status Gathering interest
Categories Improvement
Created by Guest
Created on May 20, 2024

RELATED IDEAS

Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit IDEAS-I-619 'Send Reply to' change the default inbox.

Allow users to set a default inbox for patient replies Merged

When sending a message to a patient that requires a reply, the default option is for responses to return to the user's inbox. Users often forget to change this setting, which can lead to patient replies arriving in their inbox, sometimes at a later date when they are not in work. To minimise risk, could an option be added to allow each user to select their default inbox of choice for patient replies?

Many thanks

  • Admin
    PATCHS ideas
    Reply
    |     Sep 30, 2024

    Thank you very much for your suggestion.

    We noticed it's quite similar to another one we received, so we've combined them to help highlight the demand for this change.

    We really appreciate your input. It helps us make Patchs better for everyone.

    Kindest regards,
    The Patchs Team