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Status Gathering interest
Categories Improvement
Created by Guest
Created on Feb 26, 2024

RELATED IDEAS

'Send Reply to' change the default inbox

Whilst the ability to choose a reply inbox is excellent, we would like to be able to change the default reply location to something other than individual personal inboxes. Whilst I understand that this can be changed before you send each message, it's an additional step that has caused some replies to be missed, as we are explicitly trying not to use personal inboxes where possible so that nothing gets lost or missed.

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1 MERGED

Allow users to set a default inbox for patient replies

Merged
When sending a message to a patient that requires a reply, the default option is for responses to return to the user's inbox. Users often forget to change this setting, which can lead to patient replies arriving in their inbox, sometimes at a late...
12 months ago in Improvement 1 Gathering interest