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When sending a template to an individual patient, the practice would like to be able to specify that a reply is not required.
Some examples of when the practice would like to send a 'no reply required' template to a patient:
-When the practice is using a template for a follow-up call, i.e. 'Your GP will give you a call tomorrow to discuss this issue'.
-When the practice is using a template to send directions to visit the practice.
-When the practice is using a template to send opening hours or other misc information to the patient.
Gathered in Customer Success meeting with N85020 St Catherine’s Surgery
Thank you for your idea! We wanted to let you know that the feature is already part of Patchs.
For details on how to access this feature, please see https://help.patchs.ai/hc/en-gb/articles/4409021416343-Creating-and-editing-your-own-advice-template.
If you need a hand using it, just let us know, and we'll guide you through it.
Kindest regards,
The Patchs Team