Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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ADD A NEW IDEA

New feature

Showing 135 of 421

Graphical reporting and slicing of patient feedback

It would be easier to analysis the feedback graphically eg pie chart on rating, or time series. It would be helpful to be able to slice the data on age and time frames.
almost 2 years ago in New feature 0 Gathering interest

Ability to use language translate in email and SMS messages sent to patients

As a PATCHS practice staff user At a PATCHS practice with PATCHS Translate enabled When I trigger PATCHS to send an email or SMS message to a patient Via e.g. an outbound message or response to a request Then I would like to be able to select a la...
almost 2 years ago in New feature 0 Gathering interest

Staff Member Activity Report

The practice would like some visibility on staff performance within PATCHS, visible to the practice Admin. They are looking for information such as : How many requests have each of my staff completed/handled/forwarded each month? Has this number g...
almost 2 years ago in New feature 0 Gathering interest

Option to always send PDF even if request is saved to clinical system

An optional feature which sends out the PDF summary to the practice's email address when a request is completed, even if it has been saved to the clinical system
almost 2 years ago in New feature 0 Gathering interest

Decline codes on messages/bulk messages

iPlato has words you could tag and assign a clinical code to, e.g., 'To decline a vaccination, reply DECLINE.' AccuRx allows you to specify decline settings with a decline message and a decline code. Patchs has nothing comparable to this service. ...
12 months ago in New feature 0 Planned

Choice of email contacts or phone numbers for patients

Working with young people, a lot of the time they have a parent down as the phone/email contact on their record. They often like this, as they rely on parents bringing them to appointments etc (particularly in some of our very rural areas), so it'...
about 1 year ago in New feature 0 Gathering interest

'Tick all that apply' option on Questionnaires.

This feature would see the practice utilising the custom questionnaires far more as they will be fit for purpose. Currently, we are sending a patchs templated text to ask patients to visit our website to fill in the webform, which could very easil...
about 1 year ago in New feature 0 Gathering interest

Separate patient list for patients with "unknown" registration status

As a PATCHS staff user On the patient list page I would like to see a tab for a separate patient list That only shows patients with an "unknown" registration status, i.e. those that have not been successfully matched to the clinical system and who...
about 2 years ago in New feature 0 Gathering interest

Exportable report of bulk messages including patient details and replies.

As a Patchs GP practice staff userI would like to be able to download a .csv report fileContaining details of patients and replies for a selected bulk messageTo aid in campaigns for e.g. vaccinations or research.
about 1 year ago in New feature 0 Gathering interest

Items should be saved to patient journal when they are time stamped, not when completed

Example would be - Patient submits a PATCHS request, they are then booked in for an appointment and sent a message. Those requests sometimes remain in the PATCHS system not yet completed. At the point this request is then 'completed' this should s...
about 1 year ago in New feature 0 Gathering interest