Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

New feature

Showing 135 of 421

Show patients their PDS status

When a patient views Patchs, query their record in PDS. If they are not found at the practice, display a message to the patient letting them know.
6 months ago in New feature 0 Gathering interest

Annual emails to inactive patients to check they still need their account

When a patient has been marked as not registered or has not been actively using their account in a while, once a year automatically email them asking if they are still using Patchs. If they do not confirm within a given time, disable their account...
6 months ago in New feature 0 Gathering interest

Warnings when patient groups (i.e. age, gender) submit over a certain number of requests in a given time period (groups, number, time period configurable).

No description provided
about 2 years ago in New feature 1 Gathering interest

Add AI explainability tool

Add AI explainability tool to show which parts of the request indicated it was e.g. urgent
over 1 year ago in New feature 0 Gathering interest

Integrated Workflow

Currently attachments on Patchs will enter the record attachment tab on S1 However it would be beneficial if there was an easier way to have these into our workflow - Communication and Letters Whether when a patchs is closed the document is 'taske...
7 months ago in New feature 1 Gathering interest

Audit of patient registration status

Show when changes have been made to a patient's registration status - as part of a patient details audit.Show date, time and staff user who updated the registration status.
about 1 year ago in New feature 0 Gathering interest

New Column for Code & Comments

We use PATCHS to triage our patients' requests and we use the Code & Comments section to leave detailed triage instructions when re-assigning the request to another staff member.It would be great to have an additional column in the inboxes whe...
7 months ago in New feature 1 Gathering interest

Automatically generate rotas based on demand forecast

Forecast demand and use this to automatically suggest rotas
over 1 year ago in New feature 0 Gathering interest

Filter list of patients

We have over 300 pages of patients listed and it would help to be able to see those patients with a query or duplicate accounts (that need merging) at the top of the list. It would also help if once actioning those patients you returned to the sam...
about 1 year ago in New feature 1 Gathering interest

Bypass demand limit for patients with accessibility issues

Would there be able to be a toggle on a patients patchs record that would allow them to submit a request irrespective of if the demand limit has been met for that day or not. We have some patients that are deaf etc that can't call us wouldn't be a...
over 1 year ago in New feature 0 Gathering interest