Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

New feature

Showing 127

Supporting email when an SMS is sent

When sending an SMS to a patient, also send a supporting email saying “you will receive an email from … practice” to reassure them.
5 months ago in New feature 0 Gathering interest

Ability for parents of under age patients to register themselves explicitly as a parent rather than a carer

As a PATCHS user submitting requests on behalf of my child I would like to be able to explicitly register as a parent rather than a carer And for this to be reflected within PATCHS both to myself and to the GP practice To more accurately reflect m...
almost 2 years ago in New feature 0 Gathering interest

Ability to choose user's default inbox upon loading - for example a group inbox

As a PATCHS staff user I want to be able to choose a default inbox such as a group inbox that will open as soon as I log into PATCHS So that I do not miss any new PTCHS consultation requests
almost 2 years ago in New feature 0 Gathering interest

Reporting on booking links - conversion and still to book

I would like a report to show the number of booking links sent in a time period, how many resulted in a booking after what time period and which ones are still to book. For any still to book, I would like to filter to the slot type/clinic type to ...
12 months ago in New feature 0 Gathering interest

Flag on Inbox when a patient has multiple open requests.

As a Patchs staff user who is reviewing and responding to a patient request I want to see when the patient has other open requests. (on the inbox list and on the request details page) So that our team can review and respond to PATCHS messages as e...
about 1 year ago in New feature 0 Gathering interest

Add Features Enabled Report to Place Dashboards

As a Place reporting user I would like a 'Features Enabled' report so that I can understand which features are available and in use at practices.
over 1 year ago in New feature 0 Gathering interest

Show patients their PDS status

When a patient views Patchs, query their record in PDS. If they are not found at the practice, display a message to the patient letting them know.
6 months ago in New feature 0 Gathering interest

Annual emails to inactive patients to check they still need their account

When a patient has been marked as not registered or has not been actively using their account in a while, once a year automatically email them asking if they are still using Patchs. If they do not confirm within a given time, disable their account...
6 months ago in New feature 0 Gathering interest

Warnings when patient groups (i.e. age, gender) submit over a certain number of requests in a given time period (groups, number, time period configurable).

No description provided
about 2 years ago in New feature 1 Gathering interest

Add AI explainability tool

Add AI explainability tool to show which parts of the request indicated it was e.g. urgent
over 1 year ago in New feature 0 Gathering interest