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Patchs Ideas Portal
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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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New feature

Showing 127

Categorise requests, e.g. by colour

To be able to categorise requests by colour and to be able to set these categories locally
about 1 year ago in New feature 0 Gathering interest

Warnings when patient groups (i.e. age, gender) submit over a certain number of requests in a given time period (groups, number, time period configurable).

No description provided
over 2 years ago in New feature 1 Gathering interest

Reporting on booking links - conversion and still to book

I would like a report to show the number of booking links sent in a time period, how many resulted in a booking after what time period and which ones are still to book. For any still to book, I would like to filter to the slot type/clinic type to ...
about 1 year ago in New feature 0 Gathering interest

Add Features Enabled Report to Place Dashboards

As a Place reporting user I would like a 'Features Enabled' report so that I can understand which features are available and in use at practices.
over 1 year ago in New feature 0 Gathering interest

Add AI explainability tool

Add AI explainability tool to show which parts of the request indicated it was e.g. urgent
almost 2 years ago in New feature 0 Gathering interest

Flag on Inbox when a patient has multiple open requests.

As a Patchs staff user who is reviewing and responding to a patient request I want to see when the patient has other open requests. (on the inbox list and on the request details page) So that our team can review and respond to PATCHS messages as e...
about 1 year ago in New feature 0 Gathering interest

History of recently accessed patients

Practices should be able to see a history of recently accessed patients/ requests for staff users.
8 months ago in New feature 0 Gathering interest

Automatically generate rotas based on demand forecast

Forecast demand and use this to automatically suggest rotas
almost 2 years ago in New feature 0 Gathering interest

Supporting email when an SMS is sent

When sending an SMS to a patient, also send a supporting email saying “you will receive an email from … practice” to reassure them.
8 months ago in New feature 0 Gathering interest

Bypass demand limit for patients with accessibility issues

Would there be able to be a toggle on a patients patchs record that would allow them to submit a request irrespective of if the demand limit has been met for that day or not. We have some patients that are deaf etc that can't call us wouldn't be a...
almost 2 years ago in New feature 0 Gathering interest