Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

New feature

Showing 135 of 421

Template usage report

As a Patchs staff user I would like a report that shows template usage.So that I can understand how frequently reports are sent and how often these templates are completed.Template name - number of times template sent - number of times template co...
over 1 year ago in New feature 0 Gathering interest

Self-Book appointment link: Specifying a Clinician

Whilst we can sort of specify a clinician using clever session names when selecting 'Clinic type' on the self-book links, it's very very limited. We would love the ability to send out appointment links based on SESSION HOLDER. We are really wrestl...
11 months ago in New feature 1 In development

DROP DOWN MENU FOR MESSAGE TEMPLATES LIKE ACCURX

Can we please have a drop down menu - either in toolbar or when page loads up and you want to send a message template with a list of all message templates - similar to Accurx as my staff do not know what templayes there are and dont know what to s...
11 months ago in New feature 0 Gathering interest

Care / Nursing Home requests

Is it possible when Care / Nursing Homes are putting in requests for their residents that there is a specific Care/Nursing Home request button they can select when requesting visits / queries / advice etc? (ie when selecting New Health / ongoing h...
almost 2 years ago in New feature 0 Gathering interest

Bulk removing patients from practice when no longer active 

I want to be able to remove (in bulk) patients from Patchs when they are no longer active
about 1 year ago in New feature 0 Gathering interest

Saving PATCHS consultation 'as you go'.

As a Patchs staff user I want to save my latest work on a Patchs request to the clinical system so that any other staff user looking at the clinical record will see an up to date record of what's happened.
over 1 year ago in New feature 0 Gathering interest

Appointment booking and selection change

Patient can’t see which site they are booking the appointment until when they select the date. To solve this patient should be able to select the site first and then the appointment date and time going forward booking.
about 1 year ago in Improvement / New feature 0 Gathering interest

Pop up message on Patchs to say patient has declined to use

We have a number of patients who have asked for us not to send messages via Patchs as they dont want to use it for various reasons. Unfortunately if staff dont check S1 first and just go to Patchs they do not see this note and send a message to pa...
10 months ago in New feature 1 Gathering interest

Report showing triage decisions

We would like to have a report showing the breakdown of triage decisions - how many Patchs requests were signposted elsewhere/booked appointments/issued medication etc.
10 months ago in New feature 0 Gathering interest

questionnaire where the answer dictates the next question

The ability to create a questionnaire where the answer dictates the next question. eg Sick Note Have you been issued a sick previously for this ailment? -- "New Sick Note" [button] -- "Extension to previous sick note" [Button] then if the patient ...
over 1 year ago in New feature 1 Planned