Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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ADD A NEW IDEA

New feature

Showing 135 of 421

Add things to patient record live, rather than having to wait for the reply required

When someone submits a PATCHS request, if we then message them back to book them in for example, until the patient replies nothing saves to their record. Would be good if everything saved anyway regardless of whether or not the patient has replied.
over 1 year ago in New feature 0 Gathering interest

Configure AI tools to detect pre-defined symptoms and alert practice

Site have requested this functionality in order to easily identify patients reporting a particular set of symptoms and adjust the urgency accordingly for easy visibility Practices will benefit from this by being able to quickly identify any sympto...
over 1 year ago in New feature 0 Gathering interest

Add option to test API connection in Patchs

With the introduction of Appointment Reminders and Appointment Self-booking, the setup for the EMIS API for Patchs is becoming more common but we are often unable to confirm if the API is working successfully, even if the set-up steps have been fo...
over 1 year ago in New feature 0 Gathering interest

option to turn off patchs when x number of requests in the GP inbox rather than the number coming into the system per day

at present we can set up patchs to turn off after x number of requests over a time period - could there be a function to do this if an inbox reaches a certain number (GP inbox) - currently we will do this manually depending on demand on the day, w...
over 1 year ago in New feature 0 Gathering interest

Different options for clinical consultations

When patients submit a clinical consultation, could you please a a function so they can select what their consultation is regarding. Example, mental health, cough, minor skin problems, etc. Then have the ability to turn on and off each area. Examp...
over 1 year ago in New feature 0 Gathering interest

Show feedback rating on practice website

Ability to show some sort of badge/widget on the practice website which shows the recent average star rating from Patchs feedback
over 1 year ago in New feature 0 Gathering interest

Automated message to patient to let them know you are ready to phone them and are they available

Following receipt of a Patchs , we waste a lot of time phoning patients who do not respond (despite indicating what times they are not available). could we have an automated system eg I click a button on the Patchs which pings them a message to sa...
over 1 year ago in New feature 0 Gathering interest

Geofencing Alerts

Doctors would like to see when patients are sending in requests from outside the UK. Ability to geofence users from abroad not completely palliatable with doctors but if a request is flagged as it came from a place outside the UK would be useful w...
over 1 year ago in New feature 0 Gathering interest

Blood pressure template to work out averages

Clinicians have requested a blood pressure template to work out averages, similar to what AccurX use.
over 1 year ago in New feature 0 Gathering interest

Triage Summary box - ie when doctor works through clinical inbox and decides can be routine appointment, they can add a note and move to administration inbox

No description provided
over 1 year ago in New feature 0 Gathering interest