Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedšŸ’”

  3. Vote on ideas from other users šŸ—³ļø

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Improvement

Showing 272 of 423

Ability to edit pre-set message templates

They would like to be able the option to remove the informal ā€˜Hi (first name of patient)ā€™ when sending template messages to patients as they would prefer Mr/Mrs/Miss/Ms.
almost 2 years ago in Improvement 1 Gathering interest

Single appointment reminder and message

To allow practices to set up single appointment reminder & message templates for multiple clinics or slot types at once.
8 months ago in Improvement 0 Gathering interest

Update wording on patient availability question

To avoid patients being contacted at the wrong time, can the wording on the availability question be updated so that it asks 'if there are times when you're available to be contacted by your practice, please put them here (optional)'
8 months ago in Improvement 0 Gathering interest

Update to the 'who's viewing' icon

Display the initials of the person viewing the request alongside the "eye" icon on the inbox view.
8 months ago in Improvement 0 Gathering interest

Change Fit Note Questionnaire Date boxes from freetext to selectable calendar

Within the Fit note request questionnaire generated by Topic AI, the Fit Note start and end dates are currently free text responses. The practice finds that despite being asked to respond in DD/MM/YYYY, many respond in MM/DD/YYYY or in an unclear ...
about 2 years ago in Improvement 0 Gathering interest

"Who do you think should have dealt with this" options

As a Practice Manager, I occasionally deal with Patchs when covering for other non-clinical staff who are absent. When completing a task and filling the the AI boxes at the end, I would like to be able to say that another non-clinical / clinical r...
over 1 year ago in Improvement 1 Gathering interest

Option of who should have sorted it out to include secondary care

Much of what comes to us should have been sorted out in hospital either during an admission or outpatient appointment. There is no option that captures this
over 1 year ago in Improvement 0 Gathering interest

Allow Patchs request limit / demand management blocks to be in 30 minute increments

As a Patchs GP practice admin userWhen editing the demand management / request limit slots for my practiceI would like to be able to set them in 30 minute incrementsIn order to give me greater flexibility in setting demandSuch as allowing me to se...
over 1 year ago in Improvement 0 Gathering interest

Only include 'Active' rota types on appointment booking list

when sending a patient a self-booking link, the options of the rota types show deactivated rotas as well as active. Please can it only show active rotas otherwise, the list is very long and confusing.
9 months ago in Improvement 1 Gathering interest

Can we amend the initial request question set?

When a patient is making a new clinical request, can we have access to change this questionnaire? Maybe to have a routine appointment questionnaire, and an on-the-day urgent questionnaire?
9 months ago in Improvement 1 Gathering interest