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Patchs Ideas Portal
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Improvement

Showing 272 of 423

Ability to triage as No answer or cancelled

Ability to change the triage decision to no answer or cancelled. We have a lot of PATCHS that get cancelled or where patients do not answer and none of the current options fit into this
about 2 years ago in Improvement 0 Gathering interest

Ability to sort by name on Bulk Messages status table

As a PATCHS practice staff user I would like to be able to sort the Bulk Messages status table for an individual bulk message by patient name To better be able to see which patients have been successfully sent to
about 2 years ago in Improvement 0 Gathering interest

un-registered patients text messages -'for any queries please contact xxxsurgery on xxxx xxxxxx

When a patient hasn't already registered in PATCHs can there be additional text included e.g. 'if you have any queries please contact your surgery on xxxx xxxxx'
about 2 years ago in Improvement 0 Gathering interest

Alphabet section to navigate through PATCHS

They would like a section at the top that has an alphabet section, where they can click P, to find the ā€˜Prescription’ section or click N, to find the ā€˜New Patients’ section.
about 2 years ago in Improvement 0 Gathering interest

Make SystmOne integration not reliant on the gateway machine

Original request: Allow PATCHS to integrate with SystmOne without having to go through the SystmOne gateway machine. PATCHS response: Integrating with SystmOne via the gateway machine is a requirement set by TPP when integrating with SystmOne.
about 2 years ago in Improvement 0 Not planned for development

Ability to archive complete requests

As a PATCHS practice staff userI would like the ability to archive completed requestsSo they no longer appear in the Completed Inbox
about 2 years ago in Improvement 0 Gathering interest

Add new user role (psychotherapist)

Add psychotherapist as a role user role when registering a staff member
about 2 years ago in Improvement 0 Gathering interest

Include old password field in change password form

Kensington Partnership (B83052) | Original request: When patients change their password, they would like a box for them to enter their old password, new password and confirm new password. Currently there’s no box to enter their old password. PATCH...
about 2 years ago in Improvement 0 Not planned for development

Next of kin option

They would like another option besides carer. They would like next of kin and/or family.
about 2 years ago in Improvement 0 Gathering interest

Blood pressure reading correction

Low Moor Medical Centre (B83029) | Systolic 170 and diastolic 115 are too low for the advice "immediately contact your GP practice". They would suggest these should be over 200 and 130, at intermediate levels, they should ...
about 2 years ago in Improvement 0 Gathering interest