Patchs Ideas Portal

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Improvement

Showing 270 of 421

Redirect to patients profile after clicking onto a Patchs request

When a staff member clicks on a patient and goes on to one of their patchs request, they would like the ability to go back to the individual patient profile once the click return as opposed to being redirected to the All Patients page.
over 1 year ago in Improvement 0 Gathering interest

Bulk Messages to increase text

The Stonebridge Practice have suggested for Bulk messaging needs to increase text, as it's currently rather costly per sms sent.
over 1 year ago in Improvement 0 Gathering interest

Less triage questions to go through

The surgery would like the triage questions to be simpler, with less boxes needed to go through.
over 1 year ago in Improvement 0 Gathering interest

Please move the most frequently used inboxes to the top of the pick list (and also include waiting response inbox to the top)

We are only using unassigned/admin/clinical/and awaiting response inboxes and ideally need these 3 at the top so we don't miss any messages/responses
over 1 year ago in Improvement 0 Gathering interest

Bulk messaging subject - include in beginning of message

When a bulk message is sent out, the patient receives a message that reads "Surgery has sent you a message. Please read it ASAP: LONGURL_Link If you cannot view the message please contact Surgery." It would be helpful for patients to know what the...
over 1 year ago in Improvement 0 Gathering interest

Automatically record failed bulk message/email delivery notifications

Our previous text message solutions automatically recorded failed SMS message deliveries in to the patients care record with an appropriate clinical term and detail about the message that had been sent. PATCHS doesn't do this, and the information ...
over 1 year ago in Improvement 0 Gathering interest

change layout of triage information

rather than just list of question and answer it would be really useful to aid triage if: Reasons why a query was flagged as urgent were highlighted at the top separating findings from the patient presentation into potential important positive and ...
over 1 year ago in Improvement 0 Gathering interest

Be able to edit the name of a group inbox

Currently if you want to edit/rename the name of an inbox you have to delete the old one (which you cannot do unless it is empty) then make a new group inbox, then get everyone to manually add themselves to get notifications again. would be so muc...
over 1 year ago in Improvement 0 Gathering interest

Have patchs update EMIS system when a patch message has failed to deliver - currently only says that a text has been sent, doesn't then update when the text has failed.

No description provided
over 1 year ago in Improvement 0 Gathering interest

Having a report to enable an overview of patients and requests deleted in your practice

Whilst there is the ability to see deleted patients in one place, form what I can tell you can only see deleted patches if you view the patient. If you don't know the patient name, how will you find the patchs request that may have been removed in...
over 1 year ago in Improvement 0 Gathering interest