Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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Improvement

Showing 270 of 421

Re-order sections on the request details page

Where the Triage box is placed in the message. When receptionist opens the request, After the patient notes section, there should be the Triage Box FIRST, and after that the option to reply to the patient. This is the logical order of handling the...
over 1 year ago in Improvement 0 Gathering interest

Include site/usual GP in the Patient Registration Report

As a Patchs staff user at a multi-site practice I would like to see Patient registration data broken down by site/usual GP
over 1 year ago in Improvement 0 Gathering interest

Links for appointments

We have been informed by the patchs team that when we send links for appointments, we have to have appointments available within the next 7 days . This is not always possible in a GP surgery especially for nurses appointments , as their clinics ca...
9 months ago in Improvement 1 Planned

Patchs questionnaire - allowing more than one choice in a multi-choice question

Currently you have radio buttons to allow multiple choices but only one option is allowed. MS Teams forms allow a range of answers and question formats including free text, but these are harder to get the information governance right for than a pa...
9 months ago in Improvement 0 Gathering interest

When clinician makes the triage decision, a standard SMS message could be auto sent to the patient with updated decision. Rather than having to send message manually.

No description provided
over 1 year ago in Improvement 0 Gathering interest

amending staffs full signature

rather than it saying thanks Alyssia, the GPs would prefer it to say Kind regards Alyssia. Plus if they are sending a questionnaire they don't need to amend the message at any point. This sounds more professional also, coming from a healthcare set...
9 months ago in Improvement 0 Gathering interest

Can you add a different coloured flag for home visit requests

No description provided
over 1 year ago in Improvement 0 Gathering interest

Ability to print Patchs request or save in pdf file format

St. Georges Medical Centre (E83020) | The ability to print a Patchs request or save in .pdf file format.
over 1 year ago in Improvement 0 Gathering interest

SMS Usage reports

Provide practice and PCN level reporting on SMS usage. Particularly how many are sent and segments used for all messages I have attached an example from Mjog dashboard reports, which we can use to support or practices.
over 1 year ago in Improvement 0 Gathering interest

self book appt date ranges

when sending out a self book appt link. being able to specify a date range would be very helpful, rather than just slot type up to 6 weeks ahead. also patchs being able to check how many appts of that type are available in that date range before y...
over 1 year ago in Improvement 0 Planned