Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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New feature

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Attaching documents directly from clinical system and sending in PATCHS

As a PATCHS staff user I want to be able to attach documents from the clinical system and send them via PATCHS So that I can send information to patients via PATCHS more quickly
about 2 years ago in New feature 0 General Availability

Saving placeholder message to clinical system when message is first received

As a PATCHS staff user I want a placeholder message to be saved to the clinical system whenever a PATCHS message is first received So that anyone looking at a patient's clinical record can see that the patient has contacted the practice via PATCHS
about 2 years ago in New feature 0 General Availability

Limit patient access to UK IP addresses

As a PATCHS Admin user I want to allow patients to only contact the practice via PATCHS from UK IP addresses So that they can only request help while they are in the UK
about 2 years ago in New feature 0 General Availability

Patient self-book appointments (EMIS)

As a PATCHS staff user at an EMIS practice, I want to be able to invite patients to book into a slot in the EMIS appointment book, So that patients can receive help at a time that's convenient.
about 2 years ago in New feature 0 General Availability

Multi factor authentication (MFA) for GP practice staff users

As a PATCHS staff userI would like to be able to set up MFATo make my account more secure
almost 2 years ago in New feature 0 General Availability

Ability to switch off requests for under 16s

As a staff user with the PATCHS Admin role I want to be able to prevent PATCHS requests being made for dependents who are under 16 years old So that we don't receive any PATCHS requests for children.
about 2 years ago in New feature 0 General Availability

Appointment reminders for all patients (EMIS)

As an EMIS GP practice, I want to use PATCHS to remind patients when they have an upcoming appointment, So that patients are less likely to DNA
about 2 years ago in New feature 0 General Availability

TEXT INSTEAD OF EMAIL NOTIFICATION

Could you add an option for patients to be notified by mobile phone rather than email. A patient thought they would be notified on their mobile rather than email.
10 months ago in New feature 1 General Availability

My Health (registered patients can submit blood pressure readings which can be saved to clinical system as numeric values and send in questionnaires without being prompted)

As a PATCHS staff user I want to be able to ask patients to record and send blood pressure readings via PATCHS So that I can more easily monitor Long Term Conditions
about 2 years ago in New feature 0 General Availability

Multiple Admins for an organisation

It would be really useful for PATCHS to allow more than one admin, so we don't have to rely on that single admin for inviting staff members or making changes. It would account for issues and staff leave.
over 1 year ago in New feature 1 General Availability