Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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New feature

Showing 6

Ability to set templates for the default message populated when sending an appointment self-book invite

When Patchs staff member sends an appointment self-book invite, they would like to be able to have the message text populated from a template they themselves have set up based on clinic type, slot type, and site. This idea is being put forward due...
over 1 year ago in Improvement / New feature 0 Planned

questionnaire where the answer dictates the next question

The ability to create a questionnaire where the answer dictates the next question. eg Sick Note Have you been issued a sick previously for this ailment? -- "New Sick Note" [button] -- "Extension to previous sick note" [Button] then if the patient ...
over 1 year ago in New feature 1 Planned

Decline codes on messages/bulk messages

iPlato has words you could tag and assign a clinical code to, e.g., 'To decline a vaccination, reply DECLINE.' AccuRx allows you to specify decline settings with a decline message and a decline code. Patchs has nothing comparable to this service. ...
12 months ago in New feature 0 Planned

Ability to remove clinic templates and slot types when no longer in use

Currently, we have to contact patchs support with lists of what we want to remove. We are currently trialling different appt systems and processes so our clinic types and slot types are changing constantly. We are now inundated with slot types we ...
about 1 year ago in New feature 0 Planned

The ability to change the 6 week limit on self booking of appointments.

Is there anyway of changing the 6 week limit on self booking of appointments at all, our practices are looking at starting their flu jab campaign and sending self book appointments out but currently PATCHS can only do this 6 weeks in advance, the ...
9 months ago in New feature 1 Planned

PATCHS mail (additional costs may apply)

As a PATCHS staff user I want to be able to send messages to healthcare professionals in other organisations So that patients can receive the most appropriate care
about 2 years ago in New feature 1 Planned