Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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New feature

Showing 135 of 421

Switch off patient feedback gathering

The practice would like the ability to switch off patient feedback gathering within Patchs. Their reasoning is that they gather feedback with other software packages, and do not like having to try and tabulate feedback from multiple sources. They ...
over 1 year ago in New feature 0 Gathering interest

a one time urgent message for patients when an emergency

An example was today's global computer outage when having a message on the front of Patchs (when a patient logs in or accesses the triage questions) would have been helpful to explain the situation and how to respond. We changed the fixed message ...
10 months ago in New feature 0 Gathering interest

hide patient request from view

Having the ablity to hide patchs requests from view on patchs account, we are using patchs as our digital triage and need an option to hide from view on patient patients acount requests when something confidential has been submitted in order to st...
10 months ago in New feature 0 Gathering interest

DNA tick box within the triage decision

Currently there is not an option on Admin or Clinicians triage decision to select DID NOT ATTEND (DNA). This is causing a difference of opinion in how we them close the request and save to the clinical system correctly, as there has not been a con...
10 months ago in New feature 0 Gathering interest

Physiotherapy - New Role

Is it possible to add a new role of Physiotherapy to PATCHS
10 months ago in New feature 0 Gathering interest

Additional request reports for Staff members

For Patchs staff members / practice managers: The ability to see more detailed request information in a reportable form. Ideally they would like to see a report which shows every request during a specified month, and show how long it spent in Unas...
11 months ago in New feature 0 Gathering interest

Refresh of patients details in EMIS

When you save a text message response ion accurx a yellow banner appears asking if you want to reload patient, this would be useful if it could happen also for patchs.
11 months ago in New feature 0 Gathering interest

Integration with ePR appointments (EMIS in my case)

We add triaged Patchs to specific users' EMIS appointments (users always start their workflow from EMIS appointments) Once we have allocated a Patchs to a user we want the system to book an appointment for that user in that session (or 'pre-book' ...
11 months ago in New feature 0 Gathering interest

FACILITY TO HAVE INDEPENDENT MESSAGE TO EXPLAIN PATCHS OPEN BUT NOT FOR EMERGENCIES FOR SET TIME.

Hi, please can you enable a facility in Patchs to be able to place a different message for patients when staff are not present. Eg, "Please note that the practice is now closed and so if your query is urgent please contact 111 or visit A&E". T...
almost 2 years ago in New feature 1 Gathering interest

Blood glucose diary

A blood glucose diary template would be useful. Similar to the blood pressure 7 day diary. If it could send an sms to patients 3 times per day for them to input their blood glucose levels for 7 days that would be great. It would not need to calcul...
11 months ago in New feature 0 Gathering interest