Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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New feature

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Automated message to patient to let them know you are ready to phone them and are they available

Following receipt of a Patchs , we waste a lot of time phoning patients who do not respond (despite indicating what times they are not available). could we have an automated system eg I click a button on the Patchs which pings them a message to sa...
over 1 year ago in New feature 0 Gathering interest

Geofencing Alerts

Doctors would like to see when patients are sending in requests from outside the UK. Ability to geofence users from abroad not completely palliatable with doctors but if a request is flagged as it came from a place outside the UK would be useful w...
over 1 year ago in New feature 0 Gathering interest

Blood pressure template to work out averages

Clinicians have requested a blood pressure template to work out averages, similar to what AccurX use.
over 1 year ago in New feature 0 Gathering interest

Triage Summary box - ie when doctor works through clinical inbox and decides can be routine appointment, they can add a note and move to administration inbox

No description provided
over 1 year ago in New feature 0 Gathering interest

Practice-led invitation link to do PATCHs

Once demand limit reached if patients meeting certain urgent criteria we would like to be able to send them a text with a link to do a PATCHs. This way we don't open up demand for anyone sat at home, but those who meet urgent on day criteria would...
over 1 year ago in New feature 0 Gathering interest

Interpreter request to be added to form

Is there anywhere on the electronic form that it could be highlighted that they need an interpreter. We have put this on the patient record but when we are dealing with the patch and sending them a link the doctor is not always going into their re...
over 1 year ago in New feature 0 Gathering interest

Option to re-word Medication request tile to only allow patients to request non-repeat

i.e. medication the patient does not take regularly. Option to redirect patients to website/NHS app when repeat is selected. Discourage patients from repeat medication request via patchs as more efficient to requested via linked online services e....
over 1 year ago in New feature 0 Gathering interest

eLearning account to be linked to PATCHS account for easier access.

Shepley Health Centre (B85005) | They would like their eLearning account to be linked to their PATCHS account for easier access.
over 1 year ago in New feature 0 Gathering interest

Auto coding from trigger words

Trigger words such as 'DECLINE' - when a patient replies with the trigger word, it is automatically coded onto the patient's record
over 1 year ago in New feature 0 Gathering interest

Save 'triaging clinician' details to the clinical system

add to the clinical system who triaged the patchs request so when patient comes in for appointment you can see which GP triage it
over 1 year ago in New feature 0 Gathering interest