Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

Improvement

Showing 270 of 421

Merge Duplicate Patients with Outstanding Request

At present it is not possible to merge two duplicates when either one has an outstanding request/task. This can cause duplications of requests. Is also preventing a patient from logging in to access their account
almost 2 years ago in Improvement 0 Gathering interest

Allow patient to register email address as a carer and use same email address for themselves at another practice

Patients should not have to set up a separate email address if they are a carer for a patient who is registered at a different practice to themselves
almost 2 years ago in Improvement 0 Gathering interest

Allow practices to turn off requests on behalf of over 16s

As a Patchs practice admin user I would like the ability to block requests made by users on behalf of dependents aged over 16 To force patients over 16 years of age to make requests on their own behalf To allow the practice to meet out internal po...
almost 2 years ago in Improvement 0 Gathering interest

Booked Slots Scroll Lock on Date Field

The practice would like the first row of the Booked Slot table to be scroll locked (frozen).
almost 2 years ago in Improvement 0 Gathering interest

Listing staff within booked slots in Surname. Forename format to match EMIS web

The practice would like to suggest changing the display format to match EMIS web, using Surname, Forename. They believe this would make staff management more efficient. Allowing the practice to choose whether the list displays in Surname, Forename...
almost 2 years ago in Improvement 0 Gathering interest

Include the patient registration status on the patient reporting

We have had a support case raised where a user suggested that the registration status be included on the patients reports section in PATCHS. Basically we need to be able to report on the registration status of patients. This will enable to target ...
almost 2 years ago in Improvement 0 Gathering interest

Show response status on general bulk messages table

To be able to see if a patient has responded to a bulk message with out needing to go in and check Maybe differing little icons saying sent , opened and responded?
almost 2 years ago in Improvement 0 Gathering interest

Ability to triage as No answer or cancelled

Ability to change the triage decision to no answer or cancelled. We have a lot of PATCHS that get cancelled or where patients do not answer and none of the current options fit into this
almost 2 years ago in Improvement 0 Gathering interest

Ability to sort by name on Bulk Messages status table

As a PATCHS practice staff user I would like to be able to sort the Bulk Messages status table for an individual bulk message by patient name To better be able to see which patients have been successfully sent to
almost 2 years ago in Improvement 0 Gathering interest

un-registered patients text messages -'for any queries please contact xxxsurgery on xxxx xxxxxx

When a patient hasn't already registered in PATCHs can there be additional text included e.g. 'if you have any queries please contact your surgery on xxxx xxxxx'
almost 2 years ago in Improvement 0 Gathering interest