Patchs Ideas Portal

  1. See what we're working on and what's coming soon šŸš€

  2. Suggest ideas for how Patchs could be improvedšŸ’”

  3. Vote on ideas from other users šŸ—³ļø

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

Improvement

Showing 253

Listing staff within booked slots in Surname. Forename format to match EMIS web

The practice would like to suggest changing the display format to match EMIS web, using Surname, Forename. They believe this would make staff management more efficient. Allowing the practice to choose whether the list displays in Surname, Forename...
about 2 years ago in Improvement 0 Gathering interest

Include the patient registration status on the patient reporting

We have had a support case raised where a user suggested that the registration status be included on the patients reports section in PATCHS. Basically we need to be able to report on the registration status of patients. This will enable to target ...
about 2 years ago in Improvement 0 Gathering interest

Show response status on general bulk messages table

To be able to see if a patient has responded to a bulk message with out needing to go in and check Maybe differing little icons saying sent , opened and responded?
about 2 years ago in Improvement 0 Gathering interest

Ability to triage as No answer or cancelled

Ability to change the triage decision to no answer or cancelled. We have a lot of PATCHS that get cancelled or where patients do not answer and none of the current options fit into this
about 2 years ago in Improvement 0 Gathering interest

Ability to sort by name on Bulk Messages status table

As a PATCHS practice staff user I would like to be able to sort the Bulk Messages status table for an individual bulk message by patient name To better be able to see which patients have been successfully sent to
about 2 years ago in Improvement 0 Gathering interest

un-registered patients text messages -'for any queries please contact xxxsurgery on xxxx xxxxxx

When a patient hasn't already registered in PATCHs can there be additional text included e.g. 'if you have any queries please contact your surgery on xxxx xxxxx'
about 2 years ago in Improvement 0 Gathering interest

Alphabet section to navigate through PATCHS

They would like a section at the top that has an alphabet section, where they can click P, to find the ā€˜Prescriptionā€™ section or click N, to find the ā€˜New Patientsā€™ section.
about 2 years ago in Improvement 0 Gathering interest

Ability to archive complete requests

As a PATCHS practice staff userI would like the ability to archive completed requestsSo they no longer appear in the Completed Inbox
about 2 years ago in Improvement 0 Gathering interest

Add new user role (psychotherapist)

Add psychotherapist as a role user role when registering a staff member
about 2 years ago in Improvement 0 Gathering interest

Next of kin option

They would like another option besides carer. They would like next of kin and/or family.
about 2 years ago in Improvement 0 Gathering interest