Patchs Ideas Portal

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Improvement

Showing 270 of 421

Bring PFS linkage details through from NHS Login

As a PATCHS patient userWho uses NHS Login to access PATCHSAnd has the highest authorisation level in NHS LoginAt a practice with Patient Facing Services (PFS) enabledI would like my linkage key details to be brought through from NHS LoginSo that ...
over 1 year ago in Improvement 0 Gathering interest

Ability to hover to see codes and comments without clicking into patients profile

Add codes and comments feature: Be able to hover and see codes and comments without opening the patient's profile. This is in order to prevent the assumption that a staff member is dealing with a patient, when they are only quickly checking the co...
over 1 year ago in Improvement 0 Gathering interest

Allow skippable questions when PATCHS requests are made

The Roxbourne Medical Centre (E84022) | Allow skippable questions when PATCHS requests are made. Patients find the PATCHS request form extremely long The Roxbourne Medical Centre (E84022) | and frustrating, especially patient who send frequent req...
over 1 year ago in Improvement 0 Gathering interest

Improved dashboard reporting results surfacing

The reporting views are a bit clunky- it would be good if the practice level results were shown all on one page with scrolling available rather than having to move through pages to view all the data. In respect of the CCG etc level results, it wou...
over 1 year ago in Improvement 0 Gathering interest

Include location/rota site when sending out automated appointment reminders

We have multiple sites so when sending reminders it is useful to tell patients which site their appointment is at and not doing so often leads to confusion etc.
over 1 year ago in Improvement 1 Gathering interest

Move 'Eye' Icon for another staff member viewing form to same side as flags and text.

the current position of the 'Eye' is easily missed as it is not where we are looking when doing forms. We are looking at the left hand side at the description, flag and patient information.
over 1 year ago in Improvement 0 Gathering interest

'No requests made' entries

Within 'Patients' tab there are many 'No requests made' entries. Does this relate to a patient ceasing the request mid way? Also, is there any reason this information should appear?
over 1 year ago in Improvement 0 Gathering interest

Usual GP & branch site - SystmOne

To improve continuity of care. Staff at SystmOne practices can see at a glance who the usual branch site and GP is and assign to them and/or the GP can see themselves. Could appear as: Columns in the inbox for 'usual GP' and 'branch site' taken fr...
almost 2 years ago in Improvement 0 Planned

Option to choose initial message patients receive letting them know that we have sent a message

We have a major issue when we sent out a generic email to all our patients via the bulk messaging option. The message was just advising them about PATCHS etc. However the initial message from PATCHs states Dear **** ******** Surgery has sent you a...
almost 2 years ago in Improvement 0 Gathering interest

Remove question

An observation. The question ' What do you think may have caused them ' after what are your symptoms, we have many sarcastic replies, eg, we are not a Doctor, that's why we are contacting you, etc....... Suggestion to remove this question?
almost 2 years ago in Improvement 0 Gathering interest