Skip to Main Content
Patchs Ideas Portal
  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

Improvement

Showing 272 of 423

My Health ability to have own questionnaires available

We would like to be able to have our own questionnaires available for patients to complete via My Health rather than just the static Patchs own list.
almost 2 years ago in Improvement 0 Gathering interest

Message templates being shown only to admin users not ALL users

All users are able to create and edit templates and we would like to restrict this so that Practice created templates are uniform and can be aware what is being sent
almost 2 years ago in Improvement 0 Gathering interest

Adding bulk messages to personal messages

Bulk messages will show if saved to the clinical system but if you view their personal record it does not show here which would be useful so all users can see a full history
almost 2 years ago in Improvement 0 Gathering interest

Bring PFS linkage details through from NHS Login

As a PATCHS patient userWho uses NHS Login to access PATCHSAnd has the highest authorisation level in NHS LoginAt a practice with Patient Facing Services (PFS) enabledI would like my linkage key details to be brought through from NHS LoginSo that ...
almost 2 years ago in Improvement 0 Gathering interest

Ability to hover to see codes and comments without clicking into patients profile

Add codes and comments feature: Be able to hover and see codes and comments without opening the patient's profile. This is in order to prevent the assumption that a staff member is dealing with a patient, when they are only quickly checking the co...
almost 2 years ago in Improvement 0 Gathering interest

Allow skippable questions when PATCHS requests are made

The Roxbourne Medical Centre (E84022) | Allow skippable questions when PATCHS requests are made. Patients find the PATCHS request form extremely long The Roxbourne Medical Centre (E84022) | and frustrating, especially patient who send frequent req...
almost 2 years ago in Improvement 0 Gathering interest

Improved dashboard reporting results surfacing

The reporting views are a bit clunky- it would be good if the practice level results were shown all on one page with scrolling available rather than having to move through pages to view all the data. In respect of the CCG etc level results, it wou...
almost 2 years ago in Improvement 0 Gathering interest

Include location/rota site when sending out automated appointment reminders

We have multiple sites so when sending reminders it is useful to tell patients which site their appointment is at and not doing so often leads to confusion etc.
almost 2 years ago in Improvement 1 Gathering interest

Move 'Eye' Icon for another staff member viewing form to same side as flags and text.

the current position of the 'Eye' is easily missed as it is not where we are looking when doing forms. We are looking at the left hand side at the description, flag and patient information.
almost 2 years ago in Improvement 0 Gathering interest

'No requests made' entries

Within 'Patients' tab there are many 'No requests made' entries. Does this relate to a patient ceasing the request mid way? Also, is there any reason this information should appear?
almost 2 years ago in Improvement 0 Gathering interest