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Patchs Ideas Portal
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Improvement

Showing 14

self book appt date ranges

when sending out a self book appt link. being able to specify a date range would be very helpful, rather than just slot type up to 6 weeks ahead. also patchs being able to check how many appts of that type are available in that date range before y...
over 1 year ago in Improvement 0 Planned

Send message categories to SMS provider when sending SMS to patients

As a PATCHS staff user When I trigger PATCHS to send an SMS message to a patient Then I would like PATCHS to send the category of the message through to my SMS provider To allow for better reporting on SMS costs
almost 2 years ago in Improvement 0 Planned

Usual GP & branch site - SystmOne

To improve continuity of care. Staff at SystmOne practices can see at a glance who the usual branch site and GP is and assign to them and/or the GP can see themselves. Could appear as: Columns in the inbox for 'usual GP' and 'branch site' taken fr...
almost 2 years ago in Improvement 0 Planned

Set an expiry time on Appointment Self-booking links

We have had a report from a practice that a link that was sent weeks ago could used to book an appointment which was no longer valid due to changes on the practice side. The test patient didn't receive the email saying the appointment hadn't been ...
almost 2 years ago in Improvement 1 Planned