Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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Improvement

Showing 272 of 423

Ability to have log in for more than 1 organisation and send attachments via 'clinical system'

Very frustrating that I am unable to attach documents from EMIS directly in PATCHS because I have log-in to PATCHS for more than 1 GP Surgery/organisation. In the GP world of often working at more than 1 Surgery or PCN, seems a bit silly to not ha...
12 months ago in Improvement 0 Gathering interest

Drag and drop when editing templates

As a PATCHS staff userI want to be able to drag and drop questions when I am editing questionnaire templates So that I can manage my message templates more easily
almost 2 years ago in Improvement 0 Gathering interest

Patients should be able to register even without a mobile number

We have a number of patients who do not have mobile's. This instantly excludes them as a patient group from using the online consultaions we are encouraging them to complete.
about 2 years ago in Improvement 0 Gathering interest

more options to configure post-appointment messages

I understand that post-appointment messages send 2hrs after the appointment. I think the messages are being sent regardless of whether the appointment has been finished or not - we have had poor feedback for telephone appointments that patients ha...
about 1 year ago in Improvement 0 Gathering interest

To be able to filter staff to an order to suit practice

To be able to prioritise staff in the order I want not just alphabetically. It would be much easier to have the GP's one after another when I am trying to add/check numbers in the booked slots section instead of scrolling through everyone who has ...
about 2 years ago in Improvement 1 Gathering interest

Allied Health Professional role

Please create a role for allied health professional. One role for all is fine but would include the ARRS roles such as Podiatrist, physio, Mental Health Practitioner, Health and Wellbeing Practitioner, etc, etc
about 1 year ago in Improvement 0 Gathering interest

Wording to be changed or flexi hours/day in the message to the patient after they have submitted your request

Number of working hours after which the patient should call the practice if they haven't received a response from you (e.g. 24 hours)* We would like to have flexi to change this to hours or days and also flexi with the wording instead of numeric
about 2 years ago in Improvement 0 Gathering interest

Audible patient message notifications in the Patchs menu and toolbar

As a Patchs practice staff user I would like to be able to set the patient message notifications shown in the Patchs menu and toolbar To make a noise when a message comes in for me To better alert me to new messages
about 2 years ago in Improvement 0 Gathering interest

Increase number of sessions on demand management / request limits

As a PATCHs practice admin user I would like to be able to set more than 6 demand management slots in a day To better set the level to demand I want coming in throughout the day
about 2 years ago in Improvement 1 Gathering interest

Ability to prevent patients from skipping default optional questions

As a PATCHS practice staff user I would like to be able to update the default skippable/optional request questions To not be skippable/optional To make sure patients give as much information as possible
about 2 years ago in Improvement 3 Gathering interest